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Stephanie Piazza's avatar
Stephanie Piazza
Copper Contributor
Sep 14, 2017

Forms responses missing when Excel is opened

I have created a Form in Office 365 Business and now have 81 responses.  When I try to open the responses in Excel, it only shows that I have 1 response.  Please advice.
  • Zhongzhong_Li's avatar
    Apr 28, 2018

    Dear Forms customers,

     

    Forms for Excel contains a live data connection to your form. Any new response data will be stored in your form, and also be reflected in your workbook. On occasion, the workbook may not contain the latest data for a number of reasons.

    If this is the case, Forms provides a new feature, "Sync all responses to a new workbook", in order to “sync” your most recent responses to a new workbook. This new workbook will be stored next to your original workbook on OneDrive for Business or SharePoint Online. This will ensure your data is up to date. Learn more about how to get missing data.

     

     

    Regards,

    Zhongzhong

     

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