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Forms Pro trial issues
I used Forms Pro (Preview) to create 2 forms and internal workflows within our company. Now that it's in trial mode, I mistakenly opted out, thinking I could just recreate the forms in MS Forms. Besi...
- Ok! Yes, what you said in option 3 is a workaround I would have suggested! However I am curious to find out.
- Do you get the same issue if you login through this URL
https://formspro.microsoft.com/en-us/
- In the left hand corner of the screen in the Forms portal does it say Forms or Forms Pro Preview when it throws the error
The fact you can see the Forms through SharePoint suggest they still exist. However it also sounds very much like it could be licensing because surveys in Pro are actually different from standards Forms. It makes sense that when you come out of the trial and the trial licence is revoked you can no longer access them.
But I have another idea to see the licence as it were. If you login to 365 and go to your user account in top right there is s licence section. Is Forms Pro trial listed there?
Best, Chris
Hello!
1) Unfortunately I cannot as I don't have admin access to our corporate O365 tenant.
2) I created the forms through the Forms Portal.
3) If I go to the Forms Portal and click on one of my Forms Pro forms, I get an option to export the responses. However, I can't access the form itself. However, I did recently notice that where I've embedded these forms in SharePoint, the forms still work. So that's something. I can use that information to recreate the forms in regular Microsoft Forms now. Just wish there had been a less jarring transition.
Ok! Yes, what you said in option 3 is a workaround I would have suggested! However I am curious to find out.
- Do you get the same issue if you login through this URL
https://formspro.microsoft.com/en-us/
- In the left hand corner of the screen in the Forms portal does it say Forms or Forms Pro Preview when it throws the error
The fact you can see the Forms through SharePoint suggest they still exist. However it also sounds very much like it could be licensing because surveys in Pro are actually different from standards Forms. It makes sense that when you come out of the trial and the trial licence is revoked you can no longer access them.
But I have another idea to see the licence as it were. If you login to 365 and go to your user account in top right there is s licence section. Is Forms Pro trial listed there?
Best, Chris
- Do you get the same issue if you login through this URL
https://formspro.microsoft.com/en-us/
- In the left hand corner of the screen in the Forms portal does it say Forms or Forms Pro Preview when it throws the error
The fact you can see the Forms through SharePoint suggest they still exist. However it also sounds very much like it could be licensing because surveys in Pro are actually different from standards Forms. It makes sense that when you come out of the trial and the trial licence is revoked you can no longer access them.
But I have another idea to see the licence as it were. If you login to 365 and go to your user account in top right there is s licence section. Is Forms Pro trial listed there?
Best, Chris