Forum Discussion

bailey1988's avatar
bailey1988
Copper Contributor
Jul 07, 2020

Forms Pro Question Wise Analysis

I have created a survey that has now got completed forms. When I have tried to look at the question wise analysis it's blank and says that it was updated 25 days ago. I don't know how to force it to update. Anyone had a similar issue?

 

  • LM5774's avatar
    LM5774
    Copper Contributor

    bailey1988  Have you tried logging out, closing browser window and then trying again?  Sometimes the responses get stuck on the non pro version as well, even though the data has been gathered and is present in the Excel sheet.  

    • bailey1988's avatar
      bailey1988
      Copper Contributor

      Thanks LM5774 I have just tried that and cleared the browser cache as well and still coming up with the same thing. If I download the spreadsheet I get all of the data.

Resources