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Brian Park's avatar
Brian Park
Copper Contributor
Apr 06, 2019

Forms Pro (Preview) Feedback / Issues

Not sure if this is the correct forum to provide feedback / issues on Forms Pro (Preview)?

 

… If not, then please let me know where I should be posting this to.

 

1. Unable to Export Responses to Excel - When I click 'Export All' or 'Export' for an individual response nothing happens (This was working yesterday)

 

2. Unable to send Survey using Microsoft Flow - I have setup a basic flow with a manual / button trigger & then the 'This action sends a survey to a specified list of recipients' action. The flow 'ran successfully' (Output Status Code 200), but the email is never received.

FYI - I can successfully sent the survey via. email in Forms Pro to the same email address.

 

I understand that Forms Pro is in Preview, so would just like to understand if these are known issues that are being worked on?

 

Many thanks.

microsoft forms

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    • Brian Park's avatar
      Brian Park
      Copper Contributor
      Apr 09, 2019

      Donald Horsburgh 

       

      I have re-tested and the issues are still there - I have provided some more details below:

       

      1. Unable to Export Responses to Excel - When I click 'Export All' or 'Export' for an individual response nothing happens (This was working previously)

       

      When I click on the 'Export' button the following error occurs within the browser:

       

      HTTP500: SERVER ERROR - The server encountered an unexpected condition that prevented it from fulfilling the request.
      (Fetch)POST - https://mfpapifacadefawus2.azurewebsites.net/api/exportresponses

       

      I have also attached a file with other errors that are occurring within the browser error log when running FormsPro.

       

      2. Unable to send Survey using Microsoft Flow - I have setup a basic flow with a manual / button trigger & then the 'This action sends a survey to a specified list of recipients' action. The flow 'ran successfully' (Output Status Code 200), but the email is never received.

      FYI - I can successfully sent the survey via. email in Forms Pro to the same email address.

       

      The images below show the flow and the result, but the email is never receieved:

       

      Flow


      Result

      Does anyone from Microsoft know if these are know issues that are currently being worked on?

       

      Thanks.

      • Brian Park's avatar
        Brian Park
        Copper Contributor
        Apr 15, 2019

        Following further investigation & testing I have an update to the Flow issue ...

         

        … The Flow works if you use an email address of someone within our organisation (Either a User or a Guest), but it does not work for an email address of an external user who is not a guest within our organisation.

         

        The Export to Excel functionality is still not working either, so we have opened a service request with Microsoft to try to get it resolved.

         

        Regards.

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