Forum Discussion
Forms Pro: can't do much with it
It has been two days that I keep trying to send emails for testing a survey. Even though it reports that survey invitation was sent to recipients, they never receive it. Resent several times...
Does it have to do with this notice at the top of the page? "We are provisioning full service functionality including email templates, contact integration, and Microsoft Flow. You can continue to use the service and we will notify you when these features are available."
- Welly Lee
Microsoft
muralex - Forms Pro requires Common Data Service (CDS) for full integration with Power BI, Microsoft Flows, etc. We automate creation of CDS and while it is being created, we display that message. It should be created within minutes. Please send me an email at welly.lee@microsoft.com and we can help to look into your account.
- Welly Lee
Andy Cheuk -- please send me an email : welly.lee@microsoft.com to check if this is related to CDS 1.0 issue
Welly Lee I am encountering the same issue. Would you be able to assist with this?
jdomingo57 I spoke to Microsoft on Skype, a real person and the claim is 10% of all customers are impacted. Take it with a grain of salt, 10%... I was told it would be fixed by April 15 due to a fix...We will see.
- Welly Lee
ThoSoff - can you send me your account information and survey URL to welly.lee@microsoft.com
As Welly Lee said, the issue was CDS. Our corporate Azure environment was using CDS 1.0. Once upgraded to CDS 2.0 everything worked as expected. Folks at Microsoft were very helpful.
Check out this link: https://docs.microsoft.com/en-us/common-data-service/upgradecds/introduction-upgrade-cds
Same message today in MS Forms Pro (Responses section) we are provisioning full service functionality.
See attached screen-shot
Could you please help?
Tks
Alex
- Welly LeeHi Alex -- I sent you a message with information we need to investigate. Can you please send the information directly to my email address welly.lee@microsoft.com. Thank you,
