Forum Discussion
FORMS PRO: Branching not working when user returns to a survey after starting it
RussellRNZ - I am seeing something similar. I've got a Form that I'm displaying via a SharePoint embed. Within this form I've setup branching on the first question. Once they select the answer for Q#1 it should result in them seeing additional questions (if they select A as branching questions 2-6 show, however if they select B, questions 7-12 show). However what I'm finding is that half the time when a user loads the form they end up starting at question #2 and see Q#2 - Q#6. They don't see Q#1 at all and can't change Q#1 to get the right branching logic.
I've tried to republish the page where the Form is embedded. I've tried deleting the Form web part and reloading a new web part linking to the same form. I've tried to switch how question #1 is displayed. I even tried to add a question before Q#1 without branching to see if that fixes or helps with anything. My next test is to delete question #1 and try to rebuild a new question in it's place.
HELP!!!
J_Robinson All you have to do is, at the end of Section 1(bottom of section 1) where it says GO TO, Choose 'End of the Form', by default 'Next' is selected. It will solve your issue.
I was having the similar issue and tried every single way however nothing seemed to work well for me. However the solution above did the trick for me. Try and let me know whether it solved your problem or not. Hope it help! Cheers.