forms.office.com keeps on REFRESHING on its own every 2 seconds(like someone is pressing F5)

i have started to encounter this error in Microsoft FORMS since Monday this week the site forms.office.com keeps on REFRESHING and RESETTING, i cannot create nor update. every 2 secon...

microsoft forms

Frank Yan
Jun 08, 2018
Jennifer, gen, Koen, and everyone else,

The issue has been resolved as of 6/7 13:00 UTC. With help from this tech community, we are able to identify that a partner team's change to Forms cookie has caused the authentication issue. We did a fix to change Forms cookie domain from office.com to forms.office.com so that partner team's change won't impact Forms.

Thanks - Frank

DingkunXie

Microsoft

Oct 11, 2023

john_stuart

One possible reason is because the user has been assigned too many admin roles, remove some roles can fix the issue. More information of admin roles can be found in https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/about-admin-roles?view=o365-worldwide

Bminch

Copper Contributor

Oct 23, 2023

DingkunXie like john_stuart , This solution worked for me - but I am in the same boat as an administrator for a small business, so this issue really needs to be rectified.

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forms.office.com keeps on REFRESHING on its own every 2 seconds(like someone is pressing F5)

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