Forum Discussion
Jennifer Vitug
Jun 05, 2018Brass Contributor
forms.office.com keeps on REFRESHING on its own every 2 seconds(like someone is pressing F5)
i have started to encounter this error in Microsoft FORMS since Monday this week the site forms.office.com keeps on REFRESHING and RESETTING, i cannot create nor update. every 2 secon...
- Jun 07, 2018
Jennifer, gen, Koen, and everyone else,
The issue has been resolved as of 6/7 13:00 UTC. With help from this tech community, we are able to identify that a partner team's change to Forms cookie has caused the authentication issue. We did a fix to change Forms cookie domain from office.com to forms.office.com so that partner team's change won't impact Forms.
Thanks - Frank
john_stuart
Oct 10, 2023Copper Contributor
I am getting the very same issue - once i access a form it starts to refresh and eventually puts me into a login page, stating i am already logged in. tested on different browsers -chrome, edge and safari, incognito modes and have encountered through alternative devices so must be linked to account somehow. This is extremely frustrating.
DingkunXie
Microsoft
Oct 10, 2023
One possible reason is because the user has been assigned too many admin roles, remove some roles can fix the issue. More information of admin roles can be found in https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/about-admin-roles?view=o365-worldwide