Forum Discussion
forms.office.com keeps on REFRESHING on its own every 2 seconds(like someone is pressing F5)
Jennifer, gen, Koen, and everyone else,
The issue has been resolved as of 6/7 13:00 UTC. With help from this tech community, we are able to identify that a partner team's change to Forms cookie has caused the authentication issue. We did a fix to change Forms cookie domain from office.com to forms.office.com so that partner team's change won't impact Forms.
Thanks - Frank
MicrosoftKevin4455 looks it's related to Seamless Single Sign-On, can you try the troubleshooting steps at https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-sso?
Also, did it happen to multiple users? and is it browser specific (i.e. all browser has issue or only specific browser)? Can you share a form id which has issue?
Sure, I can have our M365 tenant admin take a look at the SSO settings. I'm the Teams admin for our agency and it doesn't happen to me but for normal users it does. I have an alternate account in our AD for testing that is set up like a basic user and it happens for that account as well. Here is a sample Form ID but it happens for any. Btw, we're GCC not sure if that matters. Thanks.
S8U_A6PlvE6EJY6I-Cf8T8vYtdV7mVtIvK62o7raNl1UM0FZM0Q2OEZORUEzNUVCRUdKOE9TM1lHSC4u.
- Ok, I was able to view our AAD Admin Center and I see Federation, Seamless single sign-on, Pass-through authentication and Email as alternate login ID all disabled. Do we need SSO enabled? I don't have rights to do that our M365 tenant admin will have to turn it on. Thanks.
- Yihua Cao (MODC)
Kevin4455 please follow Authentication for Azure AD hybrid identity solutions - Active Directory | Microsoft Docs if you're using hybrid identity.