Forum Discussion
forms.office.com keeps on REFRESHING on its own every 2 seconds(like someone is pressing F5)
- Jun 08, 2018
Jennifer, gen, Koen, and everyone else,
The issue has been resolved as of 6/7 13:00 UTC. With help from this tech community, we are able to identify that a partner team's change to Forms cookie has caused the authentication issue. We did a fix to change Forms cookie domain from office.com to forms.office.com so that partner team's change won't impact Forms.
Thanks - Frank
The Forms team has just pushed an update to address the issue, could you please kindly verify the result?
1. Sign out current Forms page.
2. Sign in Forms again.
- Frank YanJun 08, 2018
Microsoft
Jennifer, gen, Koen, and everyone else,
The issue has been resolved as of 6/7 13:00 UTC. With help from this tech community, we are able to identify that a partner team's change to Forms cookie has caused the authentication issue. We did a fix to change Forms cookie domain from office.com to forms.office.com so that partner team's change won't impact Forms.
Thanks - Frank
- DominikPLOct 22, 2020Copper Contributor
It's Oct 2020 and I have the same problem. Also, other people at my company also can't access MS Forms. The page keep re-loading all the time.
We tried 5+ different browsers, incognito mode, cokies clearing etc. Nothing helped.
- Murilo_MoraisOct 17, 2023Copper Contributor
I have the same issue... I have a workflow through forms and i can't collect the answers! It keeps refreshing every 2sec Frank Yan DominikPL