Forum Discussion
Jennifer Vitug
Jun 05, 2018Brass Contributor
forms.office.com keeps on REFRESHING on its own every 2 seconds(like someone is pressing F5)
i have started to encounter this error in Microsoft FORMS since Monday this week the site forms.office.com keeps on REFRESHING and RESETTING, i cannot create nor update. every 2 secon...
- Jun 08, 2018
Jennifer, gen, Koen, and everyone else,
The issue has been resolved as of 6/7 13:00 UTC. With help from this tech community, we are able to identify that a partner team's change to Forms cookie has caused the authentication issue. We did a fix to change Forms cookie domain from office.com to forms.office.com so that partner team's change won't impact Forms.
Thanks - Frank
Kai Zhang
Microsoft
Jun 07, 2018The Forms team has just pushed an update to address the issue, could you please kindly verify the result?
1. Sign out current Forms page.
2. Sign in Forms again.
Neil Stephens
Jun 07, 2018Copper Contributor
Yup. Working for me. Pass on my thanks!
- Koen PenningsJun 07, 2018Copper Contributor
Same here:) Thank you and your colleagues:)
- Koen PenningsJun 07, 2018Copper Contributor
What was causing the problem?