Forum Discussion
Daniel Galley
Jan 04, 2018Copper Contributor
Forms not loading in Teams
Is anyone experiencing the constant Loading page but never having the form load when added as a tab in Teams?
Zack_Lin
Mar 09, 2020Copper Contributor
Is there any update on this? Several people within my company are facing the same.
- swmalmMar 10, 2020Copper ContributorIt appears this is an access problem and perhaps a refresh token for the Forms app access has expired. Several people have experienced this in my organization. To address it, you can right-click on the Teams icon in the task bar and choose 'Sign out'. You will then be asked to re-authenticate. When accessing the Forms tab it will also prompt you to login. Once complete, you should be able to access the Forms tab.
- Zack_LinMar 11, 2020Copper ContributorThis seems to do the trick. Thanks a lot!
- Angeles1262Mar 09, 2020Copper Contributor
I created a Microsoft Support ticket regarding this issue and this is the response I received.
"Unfortunately, the Teams desktop client does not currently pass user context to web sites pinned as tabs, nor does it allow conditional access policy to be verified. The good news is that we're actively working on this and coding is in progress, however, we can't commit to a date at this point. "
Basically, the Discovery date of this issue was 4/5/18 and Microsoft has still yet to provide a fix for this. The known workaround is use Teams in the web based form on browsers with the Windows 10 accounts extension installed.
- Zack_LinMar 10, 2020Copper Contributor
Angeles1262 Thanks for sharing..