Forum Discussion
Forms keeps jumping to the top
Hello!
I created a 20 question form with some basic branching. But everytime branching is triggered, the form jumps to the top, and the user needs to scroll all the way back to where they were. This is a HUGE UX concern, and might mean I dont use this tool at all.
Is it s bug?
Thanks in advance.
Scott
Hi KennetO and scottm1265 ,
We have fixed this bug, please let us know if you still have the problem.
Regards,
Zhongzhong
- We have the same problem.
- Having the same issue and my boss is waiting for the document.
- My form we have been using for over a year now has just started doing this today. Is there a Fix for this? Thanks.
- Same problem here. VERY annoying
- Im having same issues which is really annoying! Hopefully fix can be provided ASAP!
We are also getting this issue recently. Please let us know when there is a fix. Really annoying for our team.
- I am getting this issue as well, Im hoping that someone from MS team see this, and get this fixed ASAP..
same problem. recognized it today only. very annoying and bad ux.
- Me too. Driving me crazy. I can't finish the form.
I'm having the same problem, specifically when trying to add statements to a Likert question. I go into edit mode and it jumps to the top, so the 'Add statement' option is off the bottom of the screen. If I scroll down, it kicks me out of edit mode. Same thing happens in both Chrome and Edge. So frustrating. The only way round it I've found is to massively zoom out in the browser so that more fits on the page, but then it becomes really difficult to edit the text because it is so small.
- Zhongzhong_Li
Microsoft
Hi Scott,
Thanks for the feedback. Engineers are working on investigation.
Regards,
Zhongzhong
- Zhongzhong_Li
Hi Scott,
Could you share out your form with us (the filling URL)?
And could you let me know
- Does it stable repro on this form?
- Could you repro it on the other form with branching logic?
It will help us investigate.
Thanks,
Zhongzhong
I tried to create a new form with branching and every form jumps up to the beginning. Big problem if you have more questions for the window size.
- Zhongzhong_Li
Hi KennetO and scottm1265 , we are working on a fix now.
- Just a heads up, I ran into the same issue creating a poll for which questions to go over in-class. The screen would jump to the top as I continued adding options below the bottom of the original screen.
It stopped jumping to the top when I started writing in another question, and then went back to the first one to add further options.
