Forum Discussion
Forms keeps freezing
Microsoft
Is it a persistent error? Does it occur on a particular form or on all of your forms? What does the form content look like - how many questions do you have, and do you have any complex questions (e.g., choice or Likert questions with hundreds of options)? Does the page freeze immediately after accessing the design page, or only when editing a particular question in your form?
It only happens on specific forms sheets. These have approximately 20 questions of which 8 are likert questions. The page freezes immeditely after accessing it.
Thanks for your help.
- DingkunXie
It usually requires some diagnostics to figure out the root cause, such as a network trace, browser console logs, or a form link. Therefore, it's not appropriate to share them in the community. Instead, you can ask your IT department to open a support ticket with Microsoft, and we will handle it from there. In the meantime, you can try making a copy of your problematic form from https://forms.office.com/Pages/DesignPageV2.aspx to see if the new one has no issue.
How to make a copy of existing form on Forms portal -
