Forum Discussion
Forms issues uding IE and Chrome
- May 26, 2019
Hi G_Calhoun
Yes thought you might have been on an older OS with older version of IE.
Chrome is the way to go with SSO and I suspect Win 10 will fix the issues thereafter no matter what browser they want to use.
Best wishes!
Damien
Hi G_Calhoun
Does your browser have single sign on or are your users able to login to access the form? The only reason I can think of that the form won't let them use it when it's org only is that it's not recognising their credentials.
As to the other reasons, and given the issues, is it worth enforcing a new default browser such as Chrome or Edge?
If your OS is older than Windows 10, you could also experience problems with older tech in IE.
Just my two cents which is stating the obvious.
Hope you are well!
Cheers
Damien
Damien_Rosario Thank you for your response. You may be on to something. Some, not all have single sign on enabled. We are in the process of upgrading the company to Office 365 and not all are done yet. We are also upgrading pc's to WIN 10 but many are still on 7. The go to response is always try Chrome. I'll continue on with that. Thanks again!
Regards,
Gena
- Damien_RosarioMay 26, 2019Silver Contributor
Hi G_Calhoun
Yes thought you might have been on an older OS with older version of IE.
Chrome is the way to go with SSO and I suspect Win 10 will fix the issues thereafter no matter what browser they want to use.
Best wishes!
Damien