Forum Discussion
AmandaLRoberts
Aug 12, 2019Copper Contributor
Forms GCC Outage?
Is anyone else experiencing a GCC Forms outage? We sent out a survey through forms last week and now we are receiving multiple reports that when they click on the link it says "Sorry, something went ...
christinekoeller
Aug 13, 2019Copper Contributor
Getting my users to click on a link to take a survey is challenging enough (25% response rate so far).
But asking users to clear a cache first, then take a survey? I won't bother, I'll find another survey tool to use (my 2ยข)
- bh56Aug 14, 2019Copper Contributor
Agreed. If MS "fixed" the issue, they should be able to "clear" things, so end users don't have to clear their cache. Limited functionality. Poor SLA. Gotta questions if this is a platform you want to hook your wagon to.
- bh56Aug 16, 2019Copper Contributor
Still no word from MS. Unless I clear the cache, my anonymous form still hangs.
Did everyone else just work around this?
- samkrishnanAug 16, 2019Copper Contributor
bh56 This resolved itself for us on Wednesday 8/14/2019. We have not had any issues since. No idea of how, who or what happened to resolve it but it happened.