Forum Discussion
AmandaLRoberts
Aug 12, 2019Copper Contributor
Forms GCC Outage?
Is anyone else experiencing a GCC Forms outage? We sent out a survey through forms last week and now we are receiving multiple reports that when they click on the link it says "Sorry, something went ...
samkrishnan
Aug 12, 2019Copper Contributor
AmandaLRoberts YES. Having similar issues. "Something went wrong" keeps showing up. For some users, the link creates a spinning dotted wheel (Forms loading message)...
- WarwickshireAug 13, 2019Copper Contributoris everyone still having this issue? or has it been resolved? I haven't been able to successfully share my forms yet...
- mhenningerAug 13, 2019Copper Contributor
Warwickshire We are experiencing the same issue. Form does not load when accessed through the link to complete the survey. Our for is internal only, and does not prompt for credentials. I opened a support ticket Friday, ran diagnostics and uploaded files for support. Current status is agent assigned and the logs forwarded to support team.
I did notice it working this morning for a little while.
- mhenningerAug 13, 2019Copper ContributorSeems to be working now but you need to clear your browser cache (or open a private browser session). Looks like it was an authentication issue.