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Adrian Hyde's avatar
Adrian Hyde
Iron Contributor
Oct 14, 2017
Solved

Forms does not work in IE compatibility mode

We've found a bug in Forms. I can send this through Premier if you like, but thought I'd go to the source for your opinion.
The issue we have encountered is a lot of people in our org have said Forms does not work in IE. They can make it work with Chrome or FF ok. After further investigation, we've found that it is because forms will run in compatibility mode in IE - which I believe is IE8. The recommended solution (from Microsoft) is for the web site developer to specify what IE mode to run in.
What we'd like to see is Forms updated to include the HTML header to run in IE11 mode as described here.

 

 

  • Hi Adrian,

    I am engineer from Forms team. Thanks for reporting this to us. I made a fix just now and it should be online soon.

    Thanks
    Leon

6 Replies

  • Hi Adrian,

    I am engineer from Forms team. Thanks for reporting this to us. I made a fix just now and it should be online soon.

    Thanks
    Leon
    • Adrian Hyde's avatar
      Adrian Hyde
      Iron Contributor
      That's awesome! I love this agile thing.
      If you happen to know when it will show up, I'll have some people validate it is working for us now in IE.
      • Leon Wu's avatar
        Leon Wu
        Icon for Microsoft rankMicrosoft
        Hi Adrian,

        I just tested and the fix was online. Compatibility view works for IE now.

        Thanks
        Leon
  • Adrian Hyde's avatar
    Adrian Hyde
    Iron Contributor

    More Info:

    And this is why Forms is running in compatibility mode for us. I think you'll find many large enterprises are configured this way.
    (We have set that all intranet sites show in compatibility mode - and because our IE network settings are set per Microsoft recommendations, all O365 sites show up as Intranet sites)
    Ultimately the consequence of all of this for us is that we have people abandoning filling out forms because they don't load.

    • Zhongzhong_Li's avatar
      Zhongzhong_Li
      Icon for Microsoft rankMicrosoft
      Hi Adrian,

      Thanks for providing the feedback. I will let our engineering to check the issue.

      Regards,
      Zhongzhong

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