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winstony99's avatar
winstony99
Copper Contributor
Apr 19, 2019

Forms behavior for required fields has changed

Something changed last night about how Forms deals with required fields.  Previously, if a required field is not visible due to branching rules, you would be able to submit the form, which is desired behavior. 

 

But now, even if a required field isn't visible (the submitted went down a branching path that didn't reveal that field), you can no longer submit the form.  This is causing big issues for us; is anyone else seeing this or can Forms resort back to the previous behavior?

11 Replies

  • Sai Gutta's avatar
    Sai Gutta
    Iron Contributor

    winstony99 - I created a test form to replicate your issue, and I am not able to, I am able to submit a form fine with branching and required field, without filling the required field due to branching.

     

    Are you get some sort of error ? can you post a screenshot ?

    • winstony99's avatar
      winstony99
      Copper Contributor

      Sai Gutta Yes, here is a shot of the error I get: "question needs to be completed before submitting."  I marked Question 14 as required, but in this particular instance, because of the branching, Question 14 doesn't appear.  We would expect the form to Submit normally, which it did for several weeks until today.  Now, it doesn't seem to allow required fields, even though they aren't visible.  I notice a few changes in formatting in our forms, so I know MS pushed out some recent changes.

       

      • Sai Gutta's avatar
        Sai Gutta
        Iron Contributor

        winstony99 - Would suggest to create a test form to see if the same behavior applies to that test form, if test form is working fine I would suggest contacting support to see if it is some kind of bug. 

         

        What kind of formatting changed have you noticed ? For my knowledge.

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