Forum Discussion

yamnitram's avatar
yamnitram
Copper Contributor
Apr 23, 2019

Form Responses incorrectly showing as Other

For some reason for question 1, the majority of results have gone into "other".  I have been away for a few weeks so this has happened some time in the last month and seems to be affecting all our fo...
microsoft forms
yamnitram's avatar
yamnitram
Copper Contributor
Apr 23, 2019
If I export to excel the results are correct. It is just the responses view that is not showing the correct result.
Robyn2019's avatar
Robyn2019
Copper Contributor
Apr 30, 2019

yamnitram Yep I have the same issue, have you found a solution yet?

  • yamnitram's avatar
    yamnitram
    Copper Contributor
    May 07, 2019

    Robyn2019

    HI Robyn,  this has now resolved itself for me.  Are your surveys working correctly now?

     

    Martin

    • Robyn2019's avatar
      Robyn2019
      Copper Contributor
      May 07, 2019
      Hi, yep mine are now good too! Microsoft must have fixed the glitch 🙂 thanks for letting me know .
    • Florian_010123's avatar
      Florian_010123
      Copper Contributor
      May 07, 2019

      yamnitram for me the issue is still there …

      • IncLearnNorth's avatar
        IncLearnNorth
        Copper Contributor
        May 07, 2019

        I'm having exactly the same problem. My Form worked fine when I first set it up about a month ago. I have since shared it with a colleague and collected more results, but now most choice responses are showing as 'other' on the results graph, when this option isn't available for respondents. Florian_010123 

    • Robyn2019's avatar
      Robyn2019
      Copper Contributor
      Apr 30, 2019
      Thanks for your quick reply. So do Microsoft personnel look at these posts and provide solutions as well as community members?
      • yamnitram's avatar
        yamnitram
        Copper Contributor
        Apr 30, 2019

        Robyn2019Hi Robyn,  to be honest I don't know but I would assume there is some oversight by administrators who can elevate issues.  Hopefully someone will be able to help us as it really does make the analysis page useless.  Fortunately the underlying results in the workbook don't seem to be affected, for the moment......

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