Forum Discussion

Copper Contributor

Apr 23, 2019

Form Responses incorrectly showing as Other

For some reason for question 1, the majority of results have gone into "other". I have been away for a few weeks so this has happened some time in the last month and seems to be affecting all our fo...

microsoft forms

James_Thornton

Copper Contributor

Oct 02, 2020

yamnitram Hi,

I am curious if you have heard anything. I am having what appears to be the same issue. Some responses are dumped into "other" while others aren't plotted at all.

All the data is correct on the Excel worksheet.

To all:

Do we even have an option to call/contact MS directly about this issue? Are there 3rd party options for support?

Thanks in advance!

yamnitram
Copper Contributor
Oct 04, 2020
James_Thornton Hi James, fortunately mine resolved itself without me having to do anything. We tend to use the excel results so it wasn't a major problem, although slightly worrying. I guess best export your data on a regular basis and hope nothing gets worse.

There doesn't seem to be much support for MS forms but hopefully it will be picked up and looked at eventually.

all the best

Martin
- James_Thornton
  Copper Contributor
  Oct 13, 2020
  yamnitram Thanks for letting me know. Unfortunately mine has neither fixed nor have I heard anything from Microsoft.
  
  Does anyone know if MS plans to continue supporting this product?