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Mathew Ketterer's avatar
Mathew Ketterer
Copper Contributor
Jan 10, 2018
Solved

Form now wont open showing Sorry, Something went wrong

Working on a new form and now the form won't open and displays this.
microsoft forms
  • Frank Yan's avatar
    Frank Yan
    Jan 11, 2018

    Hi, Mathew,

    I'm from Microsoft Forms team. Your form has been repaired. You can verify now. 

     

    We have found the root cause of this issue. We recently added a new question type Likert. If an user adds it, then deletes it quickly (like in 3 seconds), there is a small chance that the form would run into an issue. 

Deleted's avatar
Deleted
Feb 11, 2019
Hi Please assist ASAP I have similar Microsoft Forms error. "Sorry, something went wrong. We can't display the form right now. Session id: 25747c86-51d8-4672-8eab-5ee6dc058565"

https://forms.office.com/Pages/DesignPage.aspx#FormId=DAzmPllyCE-_tXuWiQFxyKlPbesRA6dGlWR3-KoHsh1UMElQTTlSNUlYUTJQUTZSOFhKQ05XMVdISC4u&Analysis=true

Thank you,
Amy Kaufman.
DingkunXie's avatar
DingkunXie
Icon for Microsoft rankMicrosoft
Feb 11, 2019

Hi Amy,

 

Sorry for the inconvenience, we are actively working on the solution.

In case you see this error again, a page refreshing may solve your problem as a workaround mitigation. If you still see the error even w/ a page refreshing, please let us know. Thanks.

  • Swu Chou Feng's avatar
    Swu Chou Feng
    Copper Contributor
    Apr 01, 2019

    DingkunXie 

     

    I have a similar issue while loading Forms after activated Pro Preview.

     

    My existing forms will never load until I remove the Pro Trial license.

    Thank you.

    Regards,

    Swu

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