Forum Discussion

Mathew Ketterer's avatar
Mathew Ketterer
Copper Contributor
Jan 10, 2018
Solved

Form now wont open showing Sorry, Something went wrong

Working on a new form and now the form won't open and displays this.
microsoft forms
  • Frank Yan's avatar
    Frank Yan
    Jan 11, 2018

    Hi, Mathew,

    I'm from Microsoft Forms team. Your form has been repaired. You can verify now. 

     

    We have found the root cause of this issue. We recently added a new question type Likert. If an user adds it, then deletes it quickly (like in 3 seconds), there is a small chance that the form would run into an issue. 

Frank Yan's avatar
Frank Yan
Icon for Microsoft rankMicrosoft
Jan 11, 2018

Hi, Mathew,

I'm from Microsoft Forms team. Your form has been repaired. You can verify now. 

 

We have found the root cause of this issue. We recently added a new question type Likert. If an user adds it, then deletes it quickly (like in 3 seconds), there is a small chance that the form would run into an issue. 

Zaggy01zg's avatar
Zaggy01zg
Copper Contributor
May 03, 2022

Frank Yan 

Hi!
I have a similar issue - I can login to Microsoft Forms, but I can not access my existing forms or create new ones. I keep getting the message that "my account is not enabled for Microsoft Forms".
Until last wek everything worked fine and I was able to get the form report, but since yesterday I keep getting this message.

Can you please help/advise?

 

Resources