Forum Discussion

Mathew Ketterer's avatar
Mathew Ketterer
Copper Contributor
Jan 10, 2018
Solved

Form now wont open showing Sorry, Something went wrong

Working on a new form and now the form won't open and displays this.
microsoft forms
  • Frank Yan's avatar
    Frank Yan
    Jan 11, 2018

    Hi, Mathew,

    I'm from Microsoft Forms team. Your form has been repaired. You can verify now. 

     

    We have found the root cause of this issue. We recently added a new question type Likert. If an user adds it, then deletes it quickly (like in 3 seconds), there is a small chance that the form would run into an issue. 

Jessie Chen's avatar
Jessie Chen
Icon for Microsoft rankMicrosoft
Dec 14, 2018

And one thing might help here: can you try to clear your browser's local storage and local cache then check whether this the error still happening?

Cori Newlander's avatar
Cori Newlander
Copper Contributor
Dec 18, 2018

Hi, Jessie. Sorry for the delay.  I have been down with this cold for a few days.

 

I have cleared my cache, tried this on multiple computers (Mac and PC), on both my home and work networks, and I'm still getting the same error.

 

 

 
See attached.