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Mathew Ketterer's avatar
Mathew Ketterer
Copper Contributor
Jan 10, 2018
Solved

Form now wont open showing Sorry, Something went wrong

Working on a new form and now the form won't open and displays this.
microsoft forms
  • Frank Yan's avatar
    Frank Yan
    Jan 11, 2018

    Hi, Mathew,

    I'm from Microsoft Forms team. Your form has been repaired. You can verify now. 

     

    We have found the root cause of this issue. We recently added a new question type Likert. If an user adds it, then deletes it quickly (like in 3 seconds), there is a small chance that the form would run into an issue. 

adrian castillo's avatar
adrian castillo
Copper Contributor
Apr 24, 2018

error 631 formsHello I´m experiencing a similar error when trying to open the survey or downloading to excel.

Error code 631

https://forms.office.com/Pages/DesignPage.aspx?origin=shell#Analysis=true&FormId=IjewOTa4akmF7IUPCVfKa8TNm6gHUnxOsoC3AHExrbBUMVREVUxEOVYzQ1FITE5NUjcyNlUwQUdRNy4u&TopView=SurveyResults

 

When trying to download to excel it says something went wrong, please try again later

 

 

 

Frank Yan's avatar
Frank Yan
Icon for Microsoft rankMicrosoft
Apr 26, 2018
Adrian, we have initial finding but need your assistance on further investigation. Can you contact Microsoft Forms team? My email is xfyan@microsoft.com

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