Forum Discussion
Solved
Form now wont open showing Sorry, Something went wrong
Working on a new form and now the form won't open and displays this.
Hi, Mathew,
I'm from Microsoft Forms team. Your form has been repaired. You can verify now.
We have found the root cause of this issue. We recently added a new question type Likert. If an user adds it, then deletes it quickly (like in 3 seconds), there is a small chance that the form would run into an issue.
Kathy Liu
Microsoft
MicrosoftWe've fully restored the service for all Forms users and will close this
discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a
significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL
Azure. Mitigation: Engineers checked in a fix to revert the code change
and flushed impacted caches. Next steps: Engineers will continue to
investigate and prevent future occurrences. Thank you for your
understanding and participating in this discussion. Your Microsoft Forms
I am having the same issue as of this morning. Everything was fine yesterday and no changes have been made to the form. Please advise if this is still being worked on. Thanks
Hello - we have received the same issue today. I have raised a Premier Support ticket. Is this a widespread issue affecting all users?
