Forum Discussion
Form now wont open showing Sorry, Something went wrong
Hi, Mathew,
I'm from Microsoft Forms team. Your form has been repaired. You can verify now.
We have found the root cause of this issue. We recently added a new question type Likert. If an user adds it, then deletes it quickly (like in 3 seconds), there is a small chance that the form would run into an issue.
Hello MS team,
I have exactly the same issue. There error details are as follows:
Session ID: be97937d-12dc-4a82-97e9-7ccb94830ac3,
Correlation ID: 1c8312af-96a4-480b-b18e-f6a4444d49c6
I would be grateful if you could resolve this.
Many thanks
- Zhongzhong_Li
Microsoft
Could you send the form URL with us? And also describe how do you meet the error, and are you the owner of the form?- Sorry, something went wrong
IT policy has disabled the collaboration feature.
Technical details
Session id: c640ff4f-6fbc-4863-abee-a9deb3b3c611, Correlation id: 6132cb59-5cac-46ce-9a31-59e05b4d1662
I cant access my form. Please help
MS Team fixed mine. They said that my https://lists.office.com was disabled on my apps.
From the log, it seems a dependent service (CollabDBService) was disabled in your tenant, so Forms cannot be used. To resolve this, please ask your Admin to follow following steps:
- Login to azure portal (https://portal.azure.com/).
- Click "Azure active directory".
- Click "Enterprise Applications", input "CollabDBService"
- Click “CollabDBService” that is displayed in the result list.
- Click "Properties" under “MANAGE”.
- Set the option Enabled for users to sign-in to Yes. Then Save.
