Forum Discussion
milkyo
May 19, 2023Copper Contributor
Form loads blank screen
Hey all!
So I have a large team that uses company iPhones. We use a form for our employees to submit some items and that’s it. Eventually this form just stopped loading entirely on their iPhones. When you open the website, it just shows a blank screen.
I have tried clearing the history and cookies for the devices but it will load but if you try to revisit the form again, the same issue occurs.
- Ricardo_PaXCopper ContributorI am experiencing the same problem. iOS 16.4.1 seems to be the cause. anything lower than 14.0 works fine for us.
Trying to determine if this is related to the "Cross-origin resource sharing". This was one of the fixes in iOS 16.4.1
What OS version are you running?- Ricardo_PaXCopper ContributorOne more note, I am also using Content Filter enabled. If the Content Filter is disabled, the page loads properly.
- Ricardo_PaXCopper ContributorAND, I just tested in iOS 16.5.
Preliminary testing shows that links are loading. However, if your users generate a short link, open the link and use the long link, this is the one that the browser is re-directed to. For me, all of the links, more than 16, work as expected.