Forum Discussion

jinxmitchell's avatar
jinxmitchell
Copper Contributor
Jul 15, 2019

Form does not trigger Flow from Link

I have a Flow that is set to trigger when a specific Form gets a new response. When I submit a response to the form from "Preview," the Flow runs as intended, but when I go to the Form from the supplied URL, the response is never recorded and the Flow isn't triggered.

 

The link I'm using is from the Share button, under "Send and collect responses."

 

Can anyone tell me what I'm doing wrong?

3 Replies

  • Damien_Rosario's avatar
    Damien_Rosario
    Silver Contributor

    Hi jinxmitchell 

     

    The Share URL in the form should trigger the flow.

     

    I'd suggest double checking carefully that the URL in the Share box matches the one you have chosen in Flow.

     

    From what you have described, you have set it up correctly.

     

    Cheers

    Damien

    • jinxmitchell's avatar
      jinxmitchell
      Copper Contributor

      Hi Damien_Rosario

      Thanks for the reply. It turns out the flow was defaulting to a copy of the original form (which was created after the flow). Once I deleted it everything went back to working properly.

      • Damien_Rosario's avatar
        Damien_Rosario
        Silver Contributor

        Hi jinxmitchell 

         

        Thought that might be the case. Great to hear it resolved.

         

        Best wishes with your work!

         

        Cheers

        Damien