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gerardc's avatar
gerardc
Copper Contributor
Oct 07, 2019

External sharing has stopped working

Good morning everyone. We have a simple form for students to request our library to buy new books. 

It was set to "share with anyone who has a link" - this morning it has reverted to "anyone in the org...", therefore rendering it useless. 

I have checked the forms settings in Admin centre but nothing has changed.

Any pointers as to where I should look next?

Best wishes

Gerard

  • gerardc - Find where the original document is uploaded. 

    If it is uploaded to Sharepoint

    -select the document

    -click the 3 dots and select "Manage Access"

    • gerardc's avatar
      gerardc
      Copper Contributor

      AccotinkCaptain Yeah, that was the issue this morning. That setting had changed itself and wasn't allowing us to change it back as it was greyed out.

      I have seen a few others with the same issue. I just logged back into the form just now and Voila, was able to change it. 

      I assume there has been an issue on the MS side for a few hours. 

      Thanks

      • AccotinkCaptain's avatar
        AccotinkCaptain
        Brass Contributor
        Ah okay, sometimes it does take awhile for Sharepoint to sync with new settings. Especially if it has a lot of users to change the permission for on the document.
        Glad it worked out!

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