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kvnwynn's avatar
kvnwynn
Copper Contributor
Apr 04, 2019

Export Data from Microsoft Forms Pro

For some reason, when I click "Export all" or checkbox selected rows and click "Export", nothing happens. Specifically, I am trying to export the responses. I had no issues with the export function last week but this week it appears to be a big issue for me. Anyone else having the same issue? I tried using different web browsers and nothing. 

  • That happened to me a month ago and then it started working on the very next day. I think its a kind of outage from O365 portal itself . Hope this would work , let me know
  • Ivanrei's avatar
    Ivanrei
    Copper Contributor

    kvnwynn I am also having this issue. It's been 2 weeks for me and I still can't export responses from a survey created in Forms Pro.

    • kvnwynn's avatar
      kvnwynn
      Copper Contributor

      Ivanrei After I posted this thread, it started working for couple of days. Thereafter, the 'export' function stopped working. I tried 'exporting' data  2 mins ago and it is still not functioning for me.

       

      I believe this sporadic issue has a bigger underlying issue that only Microsoft 365 can resolve. 

    • MattHong's avatar
      MattHong
      Copper Contributor

      Is the Microsoft Forms Pro Preview Export feature still broken?

       

      I don't see an Export to Excel when I look at my Question Responses.  The URL still works, but it would be nice to not have to refer back to this question every time.

      • Ericvde's avatar
        Ericvde
        Copper Contributor

        MattHong I believe it is now working, I haven't tested it super recently but I know shortly after I posted this they did in fact repair it. 

        One thing to note is in the Responses tab, you do need to click on the number of responses to be able to access the export to excel button.

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