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Chris_Clark1968's avatar
Chris_Clark1968
Brass Contributor
Aug 11, 2022

Error message when uploading files

Hi, I have a MS Form that is used by our HR team to track names changes. Part of the form you are required to upload a document, Supporting document as to why names has been changed. Recentl...
microsoft forms
Eldon_Rosenberg's avatar
Eldon_Rosenberg
Copper Contributor
Oct 28, 2022

Chris_Clark1968, we have now experienced this also, and in researching for answers I came across this post from 2020: Failed to upload your file MS Forms - Microsoft Community Hub

 

So it looks to me like Microsoft Forms has either "intermittent issues" like this or will always, after some period of time since creation of a form, lose its "glue" to the back-end storage (OneDrive). I suspect the latter. I have reported the issue (as others probably will have) via the Office admin portal -> "Service Health" -> Report an issue.

 

Note that the post from 2020 above includes a nasty workaround (the last post currently) of copying a form and using the copy. This is because it appears that "new" forms don't have the issue. However, since all "new" forms eventually become old, I reckon the issue will arise again in time. Perhaps it's an expiry of some client secret setup that is supposed to be automatic (as well as hidden)?

Best wishes,
Eldon

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