Forum Discussion
Email notifications don't work
Hi,
We have several forms embedded on our website (contact us, jobs, etc). Our office receives an email notification every time there is a new response.
Yesterday, the email notifications stopped. We didnt change anything. We have checked the settings and the box for "Email notification of each response" is ticked for all forms. We've checked our junk folder. We've checked all the organisations emails. Nothing received and all forms stopped working at the same time.
Any help?
- Deleted
Same here. I run successful tests, my table updates, responses are captured. No email. Checked Junk, did a manual Send/Receive etc. no notification email. I also use that email to kick off a Flow.
What's up?
- Alex RackwitzCopper Contributor
Looks like a wider spread issue. Any way to up vote this thread / bring it to Microsoft attention?
- Deleted
I don't see where we can submit a support ticket here. I'm going to get our Office365 admin to create a ticket...assuming that's the best way to escalate.
At least there's some comfort in the fact that 3 different enterprises are having the same issue, that appears to have begun around the same time...
- James CobbCopper Contributor
Having the same problem since yesterday. Any update Microsoft?
- Brenda PomarCopper Contributor
Having the same issue! Any updates?!
- Kenia CoccoCopper ContributorSame here, I checked everything and my settings haven't changed.
- DeletedJust got my first email response in days...looks like something has been repaired. Is it working for others?
- Alex RackwitzCopper Contributor
Yes! Just tested it and works for the first time since breaking