Forum Discussion
Alex Rackwitz
Aug 01, 2018Copper Contributor
Email notifications don't work
Hi,
We have several forms embedded on our website (contact us, jobs, etc). Our office receives an email notification every time there is a new response.
Yesterday, the email notifications stopped. We didnt change anything. We have checked the settings and the box for "Email notification of each response" is ticked for all forms. We've checked our junk folder. We've checked all the organisations emails. Nothing received and all forms stopped working at the same time.
Any help?
- Kenia CoccoCopper ContributorSame here, I checked everything and my settings haven't changed.
- DeletedJust got my first email response in days...looks like something has been repaired. Is it working for others?
- Alex RackwitzCopper Contributor
Yes! Just tested it and works for the first time since breaking
- Brenda PomarCopper Contributor
Having the same issue! Any updates?!
- James CobbCopper Contributor
Having the same problem since yesterday. Any update Microsoft?
- Deleted
Same here. I run successful tests, my table updates, responses are captured. No email. Checked Junk, did a manual Send/Receive etc. no notification email. I also use that email to kick off a Flow.
What's up?
- Alex RackwitzCopper Contributor
Looks like a wider spread issue. Any way to up vote this thread / bring it to Microsoft attention?
- Thalia AlvaradoCopper Contributor
Raise a ticket inside your Office 365 admin Portal.