Forum Discussion
conje123
Feb 04, 2020Copper Contributor
Email notification for Forms going to an error page
Hi. I have a form that sends an email notification of each response. When I click "view" in the email. I get an error that says "Sorry, something went wrong. Please make sure you have permission to a...
conje123
Feb 06, 2020Copper Contributor
Damien_Rosario I can access it by going directly to the responses with no issue. If I try to use the link in the email to go to the same page, it throws an error.
Damien_Rosario
Feb 06, 2020Silver Contributor
Hi conje123
Not sure then why you are getting that error except that if you click from the email that it's not recognising your credentials to access the form in this way.
You may need to log a support ticket with Microsoft or you can also go here https://answers.microsoft.com/en-us/msoffice/forum/msoffice_forms?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=all&isFilterExpanded=false&page=1 and Microsoft techs can have a squiz.
Best wishes with your issue
Damien