Forum Discussion
xxibgdrgn
Jan 11, 2022Copper Contributor
Combining two Forms for Reporting Purposes
Hello everyone, I initiated a MS Forms for customers where they can fill their request. Later on employees will manually type in the Excel if they took over the request or forwarded it. This help...
xxibgdrgn
Jan 12, 2022Copper Contributor
Do you have any other solution in which I could understand from the second excel sheet that one information is connected to the information of the first forms?
Guilleni2050
Jan 14, 2022Copper Contributor
Hi-
in order to achieve something like this, you will need to incorporate SharePoint Online.
the initial Form to collect information is good the way you have it. Now you need a place to store the data you are collecting, so if you create a SharePoint site (team site) you can save the date on a list. For the second part after the decision is made to take over a case you can invite the person as a guest to your tenant with verification MFA and create a custom form using Power Apps from the list where you are saving the information collected. Now you are creating a type of data storage and customer engagement. Depending on your tenant configuration you can allow the guest to upload documents to the folder within that same SharePoint site.
in order to achieve something like this, you will need to incorporate SharePoint Online.
the initial Form to collect information is good the way you have it. Now you need a place to store the data you are collecting, so if you create a SharePoint site (team site) you can save the date on a list. For the second part after the decision is made to take over a case you can invite the person as a guest to your tenant with verification MFA and create a custom form using Power Apps from the list where you are saving the information collected. Now you are creating a type of data storage and customer engagement. Depending on your tenant configuration you can allow the guest to upload documents to the folder within that same SharePoint site.
- xxibgdrgnJan 16, 2022Copper Contributor
Guilleni2050 I like this idea a lot and would like to implement it. I think I will be able to create the SharePoint and store data there with Flow. But I do not know how to do the steps with Power Apps. I know it's maybe a lot to ask but could you propose me a step-to-step solution there so I can recreate it? It would really mean a lot to me.
Thank you very much.