Forum Discussion

chicago225's avatar
chicago225
Copper Contributor
Feb 19, 2020

Can't re-open a survey - suggestions?

We tried out Forms for the first time with a 15-question survey.  We set an end date, got some responses, but were not satisfied with the quantity of responses, so we are looking to get more.  I can'...
microsoft forms
Damien_Rosario's avatar
Damien_Rosario
Silver Contributor
Feb 19, 2020

Hi chicago225

 

It doesn't sound a normal experience at all and I'm certainly not experiencing it myself. It may be an issue with Forms itself and may require a ticket.

 

If you want, you could try a few things as well, such as to try a different web browser, or to see if you can untick End date and then reapply it when you want to close the survey.

 

Otherwise a ticket with Microsoft might be the way to go?

 

Cheers and good luck

Damien

  • babaloxipu's avatar
    babaloxipu
    Copper Contributor
    Feb 23, 2020

    Damien_Rosario 

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    Session id: 7dc70658-cc85-4c7f-a0a2-fd9421c46f5b, Correlation id: a2e4807e-4781-4109-a93b-5a335605af62
    please help if possible