Forum Discussion
chicago225
Feb 19, 2020Copper Contributor
Can't re-open a survey - suggestions?
We tried out Forms for the first time with a 15-question survey. We set an end date, got some responses, but were not satisfied with the quantity of responses, so we are looking to get more. I can'...
Damien_Rosario
Feb 19, 2020Silver Contributor
Hi chicago225
It doesn't sound a normal experience at all and I'm certainly not experiencing it myself. It may be an issue with Forms itself and may require a ticket.
If you want, you could try a few things as well, such as to try a different web browser, or to see if you can untick End date and then reapply it when you want to close the survey.
Otherwise a ticket with Microsoft might be the way to go?
Cheers and good luck
Damien