Forum Discussion
Cannot view responses for my new forms
I created a couple new forms and filled them out. When I click on "responses," I see the data load briefly and then it switches to "Sorry, something went wrong." I've tested this several times with at least three forms since yesterday, and the error is consistent. I was about to demo the new forms in a meeting today, and I'm worried I cannot do this successfully if the responses page continues throwing an error. FYI: I tried in Chrome and IE, no difference.
- Damien_RosarioSilver ContributorHi Katrin
It doesn't sound great. The error isn't a browser issue from the sound of it but server side.
If it doesn't resolve with creating and using a new form, I would suggest logging a support ticket for Microsoft to look into it.
Best wishes!
Cheers
Damien- Katrin WeixelIron Contributor
Yes, I opened a ticket the other day. Hopefully we will get this resolved today. But it isn't instilling confidence in the product- I spoke with someone the other day who had a completely unrelated but very bizarre issue with one of her forms. :(
- Matt CoatsSteel Contributor
I love the end-user experience of Forms but I see too many stories like this to completely trust it yet--if you want to continue using Forms and are looking for a way to "stabilize" your ability to view responses, a workaround I use is a Forms -> Flow -> SharePoint List process that copies every response to a SharePoint list. It's not really worth it for short-term Forms, but if you're using something that's intended to stick around a while, I've written up more about what I do in another post.
- Zhongzhong_LiMicrosoft
Hi Katrin,
Could you send us your form URL and detail error code?
It will help us troubleshoot.
Regards,
Zhongzhong