Forum Discussion
mayunga
Mar 23, 2020Copper Contributor
Bug with forms where previous responses are displayed as questions
Hello, I have a problem with a form I created where answers to previous responses are being displayed as questions. This is from the perspective of a user trying to fill in the form. The origina...
Yuanquan
Microsoft
Mar 23, 2020Does any of other forms see the same issue?
mayunga
Mar 23, 2020Copper Contributor
No. Other forms don't have the same issue. Only this one form has this issue. Duplicating the form and correcting the questions seems to fix this issue.
When exporting the responses from the original form to excel, the fields are also messed up
- YuanquanMar 23, 2020
Microsoft
Great appreciation for your reply. We are investigating this issue. Will come back to you if I have any update. Thanks.- YuanquanMar 27, 2020
Microsoft
W've heard customers do this before, is that you accidentally sent out the collaborate url instead of the collecting response url. The responder isn’t familiar with forms, opens it up, and actually is messing with the design form.
Could you please check with url did you send out to the responder?
Also would you mind sharing some screenshots about the excel file which you said is messed up due to this. Thanks.mayunga