Forum Discussion

Microsoft

Jan 10, 2019

Branching simply isn't working on my form

Hello, I searched the form (survey) and don't see anyone having the issue I am having. I have a form with about 25 questions, and when I select the Branching option, on the options page, NONE of...

microsoft forms

Damien_Rosario

Silver Contributor

Jan 10, 2019

Hi Pat (Pat_Fetty)

I hope you are well.

Your screenshot shows that you have a question which allows for multiple answers, this is why you don't have the options against each answer.

If you want an option against each answer for your branching, you'll need to switch off multiple answers.

Without multiple answersWith multiple answers switched on

Branching won't work on multiple answers because it won't know where to redirect the responder when they select the answers whereas picking a single answer is easy to redirect.

Hope that makes sense.

Cheers

Damien

Pat_Fetty

Microsoft

Jan 11, 2019

Hi Damien,

Thanks for the quick reply. This makes perfect sense, so I will work on re-structuring the questions in my form.

Thanks,

Pat

Damien_Rosario
Silver Contributor
Jan 11, 2019
Glad I could help. All the best!

Cheers
Damien
- Victoria8575
  Copper Contributor
  Jan 31, 2023
  I read through this string and and some others on this platform and am not finding help for my branching question. I can't get branching to work on my form at all. I have branching in Nos 1 & 2 and then also in 9, 10, 11, & 12. What am I doing wrong?? (crying face emoji!)
  https://forms.office.com/r/f0AGG2aKus
  - RobElliott
    Silver Contributor
    Feb 01, 2023
    Victoria8575 you'll need to give us more information as from what you've said we don't know what you've done, what the question types are etc. Screenshots always help.
    
    Rob
    Los Gallardos
    Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)