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JenLewis's avatar
JenLewis
Copper Contributor
Sep 24, 2020

Branching issue

Hi all

 

Is anyone else having major issues with forms today, where you open it and the branching is correct, and then you open it again and the branching is totally wrong, bringing up different answers that don't match the background branching? Happening on multiple forms...please help

microsoft forms
  • Wayne_OOI's avatar
    Wayne_OOI
    Copper Contributor
    Dec 30, 2020

    JenLewis 

    I have the branching issue as well.

    Issue: When branching to "Section" is chosen, the form does not direct to the "Section."

    Example:

    There are 2 options at Question 10:

    • Option 1: Yes, I agree
    • Option 2: No (take me to Section X)

    If option 2 is selected, the form does not direct to Section X but it shows "Back" and "Submit" buttons instead.

     

    NB: Go to is NOT set to "End of Form" in Section X

     

    Thanks,

    Wayne

  • David2105's avatar
    David2105
    Copper Contributor
    Sep 24, 2020

    JenLewis Same issue with multiple forms.  I have had to put a couple of my programs on hold because I cannot capture accurate data.  It has been happening since last week for me.

     

    • JenLewis's avatar
      JenLewis
      Copper Contributor
      Sep 25, 2020

      It's very frustrating isn't it. Our compliance is heavily impacted by this so we've had to move everything from Forms to a more reliable source. David2105 

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