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ginamushrock's avatar
ginamushrock
Copper Contributor
Jul 31, 2023

Branching in Registration Not Working Properly

Hello -  I've been playing with this for over an hour and I'm at a loss.  There's a yes/no question (you cannot select multiple options) where I'd like the "yes" to continue to the next and final p...
microsoft forms
Registration
Rob_Elliott's avatar
Rob_Elliott
Bronze Contributor
Aug 01, 2023

ginamushrock even though it gives you the option to branch to a previous question, you can't actually do it. The Microsoft support page about this says:"

  • You can only branch to a question that comes after the current one, and not a preceding question. For example, if you have seven questions in your form and want to add branching to question 4, it can only branch to questions 5, 6, 7, or end of form. 

  • If you try to branch to a preceding question, such as question 4 branching to question 2, it will break the experience for the student, causing their quiz or form to skip questions 5 through 7 and take them directly to the end of the form with the Submit button."

The best option is to make your question 4 mandatory. Alternatively (not so good) add the same swag selection question again after the confirmation question and branch to that new question if the user has selected "I have not".

 

Rob
Los Gallardos
Microsoft Power Automate Community Super User.
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

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