Forum Discussion

Brass Contributor

Feb 26, 2020

Solved

Blank Response Pages

This morning, we are encountering an issue with all of our Microsoft Forms we have been able to test in our Tenant. When users complete the form, they get a blank page instead of the welcome response...

microsoft forms

Yao Ke
Feb 27, 2020
Yvonne Hertel Checked with the team. we pushed a fix to GCC environment so the issue should be fixed now. please verify

Yvonne Hertel

Brass Contributor

Feb 27, 2020

Yao Ke We are seeing this too, of course the day that we sent out one of our FIRST city-wide surveys. It will take until next Tuesday to fix? So nearly a week with a broken app for GCC?

Yao Ke

Microsoft

Feb 27, 2020

Yvonne Hertel Checked with the team. we pushed a fix to GCC environment so the issue should be fixed now. please verify

MLWakemanDSM
Brass Contributor
Mar 03, 2020
Yao Ke - My testing showed the thank you pages were working, but after a few more uses, we are seeing the thank you page only intermittently.

Here is a form I've been using for testing: https://forms.office.com/Pages/ResponsePage.aspx?id=yvTRtZprxkGF4e2PSYpaNW0bTg2RrUlBiizsgJs27HFUNlNaNU5ERlRKSUo1MkNFMUcxMUpOME1PQi4u
- Yao Ke
  Microsoft
  Mar 03, 2020
  MLWakemanDSM Thanks for mention this, we rolled back a build last week so the issue solved, but as access the page may hit different server which will cause the problem, a permanent fix is going to be enabled so the issue will be fixed after that fix
MLWakemanDSM
Brass Contributor
Mar 02, 2020
Looks to be working for us today too. Thanks
Yvonne Hertel
Brass Contributor
Feb 28, 2020
Yao Ke This appears to be resolved now. THANK YOU for the quick response!!!!!
MikiP
Copper Contributor
Feb 28, 2020
Yao Ke yes working for us, thank you!