Forum Discussion

Brass Contributor

Feb 26, 2020

Solved

Blank Response Pages

This morning, we are encountering an issue with all of our Microsoft Forms we have been able to test in our Tenant. When users complete the form, they get a blank page instead of the welcome response...

microsoft forms

Yao Ke
Feb 27, 2020
Yvonne Hertel Checked with the team. we pushed a fix to GCC environment so the issue should be fixed now. please verify

Copper Contributor

Feb 27, 2020

any updates on fix? Yao Ke

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Microsoft

Feb 27, 2020

MikiP our ETA is this fix will be available next Tuesday

Yvonne Hertel
Brass Contributor
Feb 27, 2020
Yao Ke We are seeing this too, of course the day that we sent out one of our FIRST city-wide surveys. It will take until next Tuesday to fix? So nearly a week with a broken app for GCC?
- Yao Ke
  Microsoft
  Feb 27, 2020
  Yvonne Hertel Checked with the team. we pushed a fix to GCC environment so the issue should be fixed now. please verify
  - MLWakemanDSM
    Brass Contributor
    Mar 03, 2020
    Yao Ke - My testing showed the thank you pages were working, but after a few more uses, we are seeing the thank you page only intermittently.
    
    Here is a form I've been using for testing: https://forms.office.com/Pages/ResponsePage.aspx?id=yvTRtZprxkGF4e2PSYpaNW0bTg2RrUlBiizsgJs27HFUNlNaNU5ERlRKSUo1MkNFMUcxMUpOME1PQi4u
- Yao Ke
  Microsoft
  Feb 27, 2020
  Yvonne Hertel Thanks for bring this up, it is not an easy fix, the engineer team is actively fix the issue. As you mentioned for the urgency, I will push try to get this done by weekend. I will update here when the fix is ready.