Forum Discussion

jonboylib's avatar
jonboylib
Iron Contributor
May 12, 2022

Account Deleted Forms Unavailable

My colleage was the owner of a number of forms and has recently left the organisation. Yesterday I noticed that the forms were now unavailable and I was seeing an error message when trying to access them.

 

Our O365 team confirmed that my colleague's account was deleted and this is the reason.

 

Is it possible to recover these forms and responses? If so, how should I configure them going forward i.e should the forms be owned by an individual or group? 

 

If they can't be recovered then I guess I need to start agian and we 've lost the forms and all associated responses.

microsoft forms

2 Replies

  • RobElliott's avatar
    RobElliott
    Silver Contributor
    May 12, 2022

    jonboylib Forms should always be owned by a group to prevent this situation. As far as I know there is no way anyone can recover the deleted forms and responses.

     

    Rob
    Los Gallardos
    Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

    • jonboylib's avatar
      jonboylib
      Iron Contributor
      May 13, 2022
      Thanks RobElliott, our IT have confirmed the same thing today.

      Going forward how can I do this? I'm planning to re-create the forms, how can I set a group as an owner rather than me?