Forum Discussion
When the last customer cancels the whole booking is cancelled
Hello, when a customer remains the only one inside an appointment with multiple participants (1:N), if they cancel their reservation, the entire slot is canceled. In the case where there is more than one participant in the slot, the slot is not canceled. We have tried various experiments, but unfortunately without success. Can you help me? Thank you.
1 Reply
Vignesh_KailasMicrosoft
If there are no more customers in the booking (last customer cancellation), then the whole meeting is expected to be cancelled. But if there is atleast one customer cancelling (second last customer cancellation), then the meeting is not cancelled as the last customer will also be affected even though he wants the slot. Both of these are expected behaviors in Bookings now.