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Jpownall17's avatar
Jpownall17
Copper Contributor
Oct 31, 2022

'When an appointment is updated' Automate trigger ID different than 'When an appointment is created'

Have tested this a few times now for sanity sake.    I am writing entries to a SharePoint list using the MS Booking 'ID' field as primary key via Power Automate. When using the 'when an appointment...
Office 365 Booking
power automate
Kenneth_De_Vos's avatar
Kenneth_De_Vos
Copper Contributor
Feb 08, 2023

Vignesh_Kailas 
When I create an appointment in the backoffice of Bookings I get a selfserviceappointmentid like 

00000000-0000-0000-0000-000000000000

When using the frontoffice (reservation page) the selfserviceappointmentid is unique and can be used. 
 
For now I can not find a unique ID to make sure the correct appointment is updated or cancelled if the original appointment was made in the back office of Bookings.
 
Any ideas would be appreciated.
 
Thanks in advance.
Vignesh_Kailas's avatar
Vignesh_Kailas
Icon for Microsoft rankMicrosoft
Feb 08, 2023
Kenneth_De_Vos: This is something that was fixed very recently and is being rolled out now. We expect this to take effect in the next 4-5 weeks - The all 0s will be the case when you make a booking for a service w/o teams meeting from the C1 page/Calendar surface.
  • Kenneth_De_Vos's avatar
    Kenneth_De_Vos
    Copper Contributor
    Feb 09, 2023
    Thanks for the info. In that case we will have to wait until the fix has been deployed.

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