Forum Discussion
'When an appointment is updated' Automate trigger ID different than 'When an appointment is created'
Have tested this a few times now for sanity sake. I am writing entries to a SharePoint list using the MS Booking 'ID' field as primary key via Power Automate. When using the 'when an appointment...
Vignesh_Kailas
Microsoft
MicrosoftJpownall17 SelfServiceAppointmentId can be used as unique id across flows for an appointment (whether or not yours is an appointment created via self service page). This is a naming/documentation miss from your side and will be rectified soon.
Can you please use the same and let us know if that works for you well?
Ueberschussladen Isabel2380 as well FYI.
Vignesh_Kailas
When I create an appointment in the backoffice of Bookings I get a selfserviceappointmentid like
00000000-0000-0000-0000-000000000000
When using the frontoffice (reservation page) the selfserviceappointmentid is unique and can be used.
When using the frontoffice (reservation page) the selfserviceappointmentid is unique and can be used.
For now I can not find a unique ID to make sure the correct appointment is updated or cancelled if the original appointment was made in the back office of Bookings.
Any ideas would be appreciated.
Thanks in advance.
- Vignesh_KailasKenneth_De_Vos: This is something that was fixed very recently and is being rolled out now. We expect this to take effect in the next 4-5 weeks - The all 0s will be the case when you make a booking for a service w/o teams meeting from the C1 page/Calendar surface.
- Thanks for the info. In that case we will have to wait until the fix has been deployed.