Forum Discussion
'When an appointment is updated' Automate trigger ID different than 'When an appointment is created'
Thank you for quick response!
Example: There is a 1:N date (fixed date) for a seminar. The first customer to log in is displayed via Connector "When an appointment was created".
The second customer, as well as all subsequent customers who register for exactly this appointment, are displayed via the connector "When was an appointment updated". If a customer has canceled their appointment, this is also displayed via the "When an appointment was updated" connector. This customer is missing from the detailed list of the JSON object. If an already registered customer has his phone number about a correction (rebooking), the information also comes via the connector "When an application was updated". An additional label with the name "customer of 1:N is:" : "new", "updated" or "cancelled" is helpful. I can then use the SelfserviceAppointmentID to search, change or add the item in the SharePoint list.