Forum Discussion
User not able to create booking page
"Ugh-oh, there was a problem while creating your booking page. We are sorry — but you could wait a few minutes and try again to see if it helps. If the issue persists, please reach out to your admin." Thank you for any input.
I created a bookings page last week and now today I'm having the same issue as the users below. Has anyone had any luck resolving this issue?.
- SerdarMeMar 27, 2024Copper ContributorI am still waiting for Support to find the solution via a ticket. The last update was that they are working with engineering team to find the root cause.
- keserasedaJun 10, 2024Copper Contributor
SerdarMe
Hello. We have the same problem. Has it been resolved and does anyone know the solution?- SerdarMeJun 10, 2024Copper Contributor
yes, it is solved on my tenant. After escalating the ticket's priority after two months, the developers found the issue. It seems that "(" and ")" parentheses are somehow the only characters that is not supported as prefix or postfix.
However, the UI will not throw an error or warning if you decide to use parentheses which I think this is a very important bug.
The UI should inform the admin about the supported characters as postfix or prefix.
After removing the parentheses from the naming convention of Bookings, the users were able to create the new calendars almost after 3 months.