Forum Discussion
Lies19u423
Mar 20, 2025Copper Contributor
Use Bookings as efficient as possible
Hi everyone, I'm using bookings to let clients make an appointment (of 15 minutes + 5 min buffer timer) In my calender. Buf if I reserve time (let's say 14.00-14.40) for a cliënt, they schedule it f...
Lies19u423
Apr 04, 2025Copper Contributor
Hi! I tried this but unfortunately it does not work; the availability is still 11:10; 11:20; 11:30 etc instead of 11:00; 11:20.. Any other suggestions?
Apr 08, 2025
1. Go to your Service in Microsoft Bookings
- Bookings → Services → Select your 15-min appointment service.
2. Set the Service Duration + Buffer
- Duration: 15 minutes
- Buffer after: 5 minutes
- (No buffer before, unless needed)
3. Click "Set different availability for this service"
- This is the key. Do not use default business hours.
- Choose “Custom hours” and manually add the exact start times you want:
- Example: 11:00–11:15, 11:20–11:35, 11:40–11:55
- Repeat this pattern across your available days.
4. Save the service, and test it from the client view.
- Now clients will only see the slots you manually defined, and not the overlapping 11:10, 11:30, etc.